Frequently Asked Questions

Find answers to common questions about our services

How do I place an order?

Browse our products, add items to cart, proceed to checkout, fill in your details, make Mobile Money payment to 0555707094, and upload payment proof. We'll verify and process your order.

What payment methods do you accept?

We accept Mobile Money payments (MTN and Vodafone). Send payment to 0555707094 (Mr Bismark Amankwah), then upload your payment screenshot or reference ID during checkout.

How long does delivery take?

Delivery typically takes 2-5 business days within Accra and 3-7 business days for other regions in Ghana. We'll keep you updated on your order status.

How can I track my order?

Use our Order Tracking page and enter your order number. You'll receive updates via email at each stage.

Are your products genuine?

Yes! All our products are 100% authentic and come with manufacturer warranties. We source directly from authorized distributors.

What is the 360° product viewer?

Our innovative 360° viewer lets you rotate products with your finger or mouse to see them from every angle. It's like holding the product in your hands before buying!

What is your refund policy?

We offer refunds within 7 days if the product is defective or not as described. Please see our Refund Policy for full details.

How do I contact customer support?

Contact us via:
• Phone: +233555707094
• WhatsApp: +233555707094
• Email: universalbloggergh@gmail.com
Contact Form

Do you deliver outside Accra?

Yes! We deliver nationwide across Ghana. Delivery fees vary by location and will be calculated at checkout.

What if I receive a damaged product?

Contact us immediately at +233555707094 with photos of the damage. We'll arrange a replacement or full refund within 24 hours.

Still have questions?

We're here to help!

Contact Us